Salesforce said on Wednesday that it’s investigating a breach of “certain customers’ Salesforce data” that was compromised through apps published by Gainsight, a company that sells a platform for ...

Salesforce (CRM) was in focus on Tuesday as recent channel checks performed by UBS showed an uptick in Agentforce usage, but core growth has remained "muted." "Bottom line, the Agentforce feedback ...

WASHINGTON (Reuters) -Salesforce said Thursday it is investigating “unusual activity” involving Gainsight-published applications that may have exposed ‌customer data. In a brief statement published to ...

The FBI has sent a letter to Salesforce customers warning that hackers have been targeting its platforms, and the American Hospital Association is telling hospitals to be on alert. Salesforce is a ...

Salesforce will bring on 2,000 more salespeople specializing in artificial intelligence, CEO Marc Benioff said at an event in San Francisco on Tuesday. The second generation of Salesforce's AI agent ...

Salesforce (NYSE:CRM) continues to evolve its pricing model for Agentforce, but many customers are waiting for more predictable pricing for the offering, according to Evercore ISI. Agentforce allows ...

Salesforce Inc. is unveiling a new pricing model for its AI products and letting customers reallocate spending from traditional software subscriptions to the artificial intelligence tools. Clients ...

Genie Customer Data Cloud and Tableau unlock customer data and help deliver actionable insights in real time and at scale Now, with Tableau, every business can visualize, automate, explore, and act on ...

To eliminate fragmented workflows, Salesforce is embedding Slack directly into its CRM, creating a single space for teams to collaborate and take action with complete customer context New Salesforce ...

Salesforce Inc. is looking to lessen its reliance on Amazon Web Services Inc. amid its pivot to artificial intelligence agents, signing a massive new $2.5 billion deal with Google Cloud. The new, ...