Salesforce on Tuesday introduced Salesforce Customer 360, a unified customer ID that connects profile data across its Sales, Services, Commerce and Marketing cloud product suites. “There are so many ...

Salesforce's big idea is one that you've heard of before from other enterprise software vendors--a 360 degree view of the customer--with different lens. The big question will come down to executing ...

In mid-January 2026, Viz.ai and Ellipsis Health each launched new healthcare-focused AI services on Salesforce’s Agentforce platform, while Salesforce also showcased its Agentforce 360 vision with ...

Salesforce launched its first integrations with newly acquired Slack across its clouds and Customer 360. The effort is aimed at hybrid work and the "digital HQ" as well as resolving customer issues ...

At Dreamforce 2025, Salesforce reveals how two decades of connecting customers, data, and trust have led to the next leap in business — the rise of the Agentic Enterprise, where AI doesn’t replace ...

Salesforce’s Atlas Reasoning Engine introduces hybrid reasoning with Gemini models, enabling AI agents to combine the creativity of AI with the reliability of business processes. The extended ...

Exclusive Salesforce Partner Trifecta Technologies' new Agentforce 360 Readiness Assessment supports organizations to confidently adopt and optimize autonomous agents, drive higher productivity, and ...