54% of appointments booked online have been for new patients. Technology-driven culture change at Inspira Health Network was the key ingredient to a growth spurt in outpatient activity at the New ...

Patient scheduling can be a complex and time-consuming task. Schedulers working the phones to line up patient visits take an average of eight minutes to nail down each appointment. A full-time worker ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Patient scheduling is challenging. In many ways, it’s ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

Self-scheduling has redefined patient access, moving beyond convenience to become a competitive advantage. It allows patients to book, reschedule, and manage appointments on their own terms, meeting ...

Health systems are digitizing many of their processes to improve operations and become more consumer-friendly, but health leaders sometimes miss a key piece of the puzzle: the call center. The manual ...

EZMedTech.ai has received a 2026 Global Recognition Award for its healthcare scheduling automation platform that combines ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

As healthcare organizations work to improve the patient experience, increase efficiency and achieve financial sustainability, many are introducing technology to simplify patient-provider interactions ...

The once-solid bonds between providers and patients are dissolving. The breakup has been in the works a long time, but it’s accelerating. Patients, restless and newly empowered after decades of being ...