Nasdaq

New Oracle Cloud CX for Utilities Solution Helps Agents Resolve Issues Faster and Better Support Customers

NASHVILLE, Tenn., June 27, 2022 /PRNewswire/ -- Oracle Utilities Edge -- Oracle today announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams.
Nasdaq

Oracle (ORCL) Releases Agent Service to Cloud CX for Utilities

Oracle ORCL recently introduced Oracle Utilities Agent Service, a cloud application specifically for utility customer service teams. Agent Service combines Fusion CX and utility applications to ...
Business Insider

Oracle Utilities Defines Cloud Path for Utilities

WASHINGTON, Nov. 6, 2017 /PRNewswire/ -- Cloud for Utilities Summit-- Today Oracle Utilities announced it is bringing the benefits of cloud to D.C. as part of the inaugural Cloud for Utilities Summit.
T&D

Oracle Helps Utilities in Washington, South Carolina, Indiana with Reliability

Utilities are adopting Oracle Utilities Cloud applications to improve customer service, billing, asset management, meter management and other essential services. Today, more than 210 utilities are ...
Seeking Alpha

Utilities Call on Oracle AI to Transform Customer Service

New AI capabilities in the Oracle Utilities Customer Platform help call centers better manage volume and quickly deliver smart, personalized assistance PHOENIX, May 6, 2025 /PRNewswire/ -- Innovate ...