New data from the Office of Personnel Management reveal more about how the resulting short-staffing of critical functions is degrading service for the largely older, bereaved, and severely disabled ...
In recent days, the Social Security Administration and its newly confirmed commissioner Frank Bisignano have celebrated “key milestones” in its quest to improve customer service, citing its ...
Changes at Social Security Administration may impact customer service, benefit payments, experts say
Fast-moving changes at the Social Security Administration by the Trump administration's so-called Department of Government Efficiency have prompted concerns that it may be more difficult for ...
EXCLUSIVE — The White House Presidential Personnel Office is staffing President Donald Trump’s administration at a rapid pace, even as candidates go through a thorough vetting process, including a ...
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A draft plan for service delivery at the Social Security Administration includes “field office consolidation” as a goal for next year — even as the agency maintains publicly that it isn’t closing ...
The Social Security Administration is surging staff to its customer service phone operations in the latest effort to address a massive influx of calls that has overwhelmed its struggling 1-800 number.
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