In addition to doing away with bulky hardware and unnecessary wiring, cloud phone systems also come with features like auto attendant tools and AI-powered call recaps. — Getty Images/Maskot Despite ...

Searching for a scalable phone solution for your growing team? Learn which providers made our list of the best cloud phone systems. As more organizations rely on internet-based communications, cloud ...

For state and local government agencies, cost is nearly always a factor when considering whether to adopt a new technology. Any solution should deliver on functional expectations, but it should also ...

Tom Henderson is principal researcher for ExtremeLabs and researches and tests enterprise-level hardware and virtual/cloud environments. Early VoIP had mixed results, and problems were rife. Poor ...